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Report a bug FAQ's

  • Who do I contact for urgent technical issues?

    For urgent issues, please contact our support team directly at info@coachingwallah.com] or call us.

  • Yes, you can track the progress of your bug report under your account’s “My Reports” section, where you’ll find updates and the current status.

  • The resolution time depends on the complexity of the bug. Minor issues may be fixed within a day, while more complex bugs may take longer.

  • You will receive an email notification once the issue has been resolved. You can also check the status of your report under the “My Reports” section of your account.

  • Once you’ve submitted a bug report, our technical team will review and investigate the issue. We aim to resolve bugs as quickly as possible.

  • Please include:

    • A clear description of the issue
    • Steps to reproduce the bug
    • The browser/device you’re using
    • Screenshots or screen recordings (if possible)
  • To report a bug, click on the “Support” or “Help” section at the bottom of the platform, then select “Report a Bug.” Fill out the form with details about the issue and submit it.