At Coaching Wallah, we aim to provide excellent learning experiences. However, we understand that sometimes cancellations or refunds are necessary. Please review our policy below:
- Course/Tutoring Cancellation
- Students may cancel a scheduled tutoring session up to 24 hours before the session starts for a full refund.
- For cancellations within 24 hours, a partial refund of 50% will be provided.
- No refunds will be issued for no-shows or cancellations made after the session has started.
- Subscription Cancellation
- Subscriptions can be canceled at any time. However, no refunds will be provided for unused portions of the subscription period.
- Refund Process
- Refunds will be processed within 7-10 business days and returned via the original payment method.
- Coaching Wallah reserves the right to decline refund requests if it believes the claim is fraudulent or unfair.
- Course Refunds
- If a course is canceled by Coaching Wallah due to unforeseen circumstances, a full refund will be issued to the participants.
- No refunds are offered for digital downloads or completed courses.